The attention to detail and dedication to customer service is the rock on which the Company has been built and is inherited from the Ken Britner one of the original founders of Springfield.
To ensure the strong customer ethic is retained Ken’s daughter Lyndsey Duggan (Managing Director) now oversees the day to day operation of the business supported by a strong, experienced, dedicated management team. Her support includeds Carole Britner (Director), and Lyndsey's husband Graham Duggan (Operations Manager) completes the family team and oversees the continuous improvement programme.
They are ably supported by Diane Rajcza, Sales Office Manager, who has worked for Springfield since 1980 and ensures all our customers experience the famous Springfield service and regularly quotes the Company mantra "Once a Springfield customer, always a Springfield customer!” Another highly capable industry specialist Keith Hynes, Sales & Project Manager joined from a similar role at PortaKabin and brings years of experience and innovation to the team, his friendly style and industry know-how proves extremely valuable to new clients that need a little help in understanding the benefits available through the massive range of choice available at Springfield. Paul Guy has also joined from Portakabin to head up our Contractors Division. Paul’s role is to manage growing interest from Contractors keen to provide Springfield quality products to their clients. He provides a dedicated service to this important sector and ensures a trouble free service for both hire & sales needs.
Claire Frodsham, Admin/Purchasing Manager, who works closely with Simon Hampson (Factory Manager) to make sure we constantly seek out and source the very best materials for the job at competitive prices with a keen eye for environmentally friendly products where justified. Simon is also responsible for ensuring we remain extremely competitive by driving efficiencies within the factory and safeguarding our Industry leading reputation for on time, on budget, service levels.
Our most recent employee is Sue Barton (Admin) who has brought her organisational skills to a busy office and makes life a little easier for all of us.
The final member of our Management Team is David Lee (Management Advisor) who visits us regularly and brings a wealth of business experience to the Company. David advises us on General Business Strategy and is our hands-on Sales & Marketing Manager helping us find new clients across the UK.
Below we feature our time served craftsmen who are responsible for delivery of the quality product our clients deserve……..or “The Dream Team” as they prefer to be called!